Insurance terms and conditions

Luggage insurance Airshells is a luggage insurance which covers luggage/equipment sent and packed in a rented Airshells. The insurance is paid for the entire period, at the same time you rent your Airshells. Insurance covers from the time the luggage is handed in for air transport until it is picked up again at the baggage drop-off at the destination.

The return journey is also covered if Airshells are rented for both transports. After this, the insurance ends.


  • check Replacement for damaged or lost luggage, which is not covered of other insurance/liability.
  • check Expenses for the rental of replacement equipment at the destination if a damage render it assuredly useless for its purpose.
  • check Rental expenses for corresponding equipment if delayed more than 1 hour after all luggage from the plane has been handed over. This coverage not at journeys with stopovers.
  • check Deductible charged by your own contents or commercial property insurance.


Comparison against other insurances/schemes

Cause of damageAirshells insuranceOwn contents insuranceOwn travel insuranceAirline responsibility
Physical damage or lost/lost luggageCovered if no one else covers the damageMay be covered if private items covered by contents insuranceMay be coveredYou can apply for compensation via PIR report
Expenses for rental of replacement equipment at the destinationCovered up to DKK 3,000May be coveredMay be coveredNot covered
Rental expenses for delayed equipmentCovered if delayed more than 1 hour from your arrival at the arrival airportMay be covered if delayed more than 3 hoursMay be covered if delayed more than 3 hoursNot covered
Deductible EliminationWe pay any excess charged by other insuranceNot coveredNot coveredNot covered


By choosing an insurance policy, you also accept that personal data, such as name, address, telephone and email, as well as information about the insurance is sent to Tryg. We use the information to be able to create and administer the insurance. Consent is a prerequisite for us to be able to offer you the insurance. Feel free to contact us if you have any questions about your consent.

If you want to read more about the insurance product, further information can be found here.

You can read more about the insurance conditions here.

Insurance company: Tryg Forsikring A/S · Klausdalsbrovej 601, 2750 Ballerup, Denmark · Cvr 24260666

Tryg forsikring is connected to the Garantifonden for non-life insurance companies.

Airshells Denmark ApS, CVR number 29137846 provides insurance brokerage on behalf of Tryg forsikring which is registered and controlled by the Danish Financial Supervisory Authority.

Tryg insurance pays Airshells for selling insurance. By contacting Airshells, you can get information on whether the staff receives a commission for the specific sale.

If you are not satisfied, you can contact us by phone: 70 22 07 30 (09-17 weekdays) via e-mail:  ;affinity@tryg.dk. If you wish to send a letter by post, the address is: Tryg Affinity, Dusager 18, 8200 Aarhus N.